Temenos Lifecycle Management Suite - Account Origination Product Guide
Business Examples
The following business examples highlight the Lifecycle Management Suite's automated post-decision capabilities:
Happy Days Financial has a business policy where a financial services officer must review the signed documents for an IRA prior to funding and disbursing the account. Once the documents have been signed, management wants applications routed to the IRA Document Review queue for a financial services officer to manually fund and disburse the account.
Richie Cunningham, an existing customer at Happy Days Financial, applies online for a new IRA. The account application is automatically approved and there are no outstanding stipulations, so the system automatically gets the next available suffix for Richie's account and then generates the documents for him to sign via IMM’s remote signature functionality.
Once the documents are signed, the Document Set Status field is set to Signed, and the queue routing rules run to move the application to the IRA Document Review queue for the financial services officer to review the documents and then manually fund and disburse the IRA.
To configure the partially automated scenario, complete following configurations:
Create an Event Processing pair that configures how the next suffix is retrieved:
Create an Event Processing pair that configures how documents are generated:
Neverland Financial would like to automate all of the funding process for account applications applied for by existing account holders so that the customer service representatives can focus on increasing sales with new account holders.
Peter, an existing customer at Neverland Financial, wants to open a Certificate of Deposit with money he currently keeps in a basic Savings account. Since he cannot make it into the branch, Peter creates the account application online. His application is processed and automatically approved. There are no outstanding stipulations, so the system automatically processes the following tasks:
Once Peter has signed all of the account documents, the Document Set Status field is set to Signed and the system automatically disburses and funds the new CD account.
To configure the partially automated scenario, complete following configurations:
Create an Event Processing pair that configures how the next suffix is retrieved:
Create an Event Processing pair that configures how documents are generated:
Create an Event Processing pair that configures how funding records are created: